Zoom regularly updates the desktop app with new features and bug fixes. WISE uses features from the latest version. As a result, it can be confusing if you’re using an older version of Zoom. (Updates are handled differently on mobile devices, such your tablet or smartphone.)
- To see if you need to update your app, start Zoom on your Mac or Windows system.
- In the upper-right, click on your profile picture (or the silhouette icon).
- When the menu appears, click on Check for upgrade.
- If an upgrade is available, you’ll receive a prompt to download and install the new version.
Most tablets and phones update their apps automatically. You can check by using the steps in the links below: