Upgrade your Zoom app

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Zoom regularly updates the desktop app with new features and bug fixes. WISE uses features from the latest version. As a result, it can be confusing if you’re using an older version of Zoom. (Updates are handled differently on mobile devices, such your tablet or smartphone.)

  1. To see if you need to update your app, start Zoom on your Mac or Windows system.
  2. In the upper-right, click on your profile picture (or the silhouette icon).
  3. When the menu appears, click on Check for upgrade.
  4. If an upgrade is available, you’ll receive a prompt to download and install the new version.

Most tablets and phones update their apps automatically. You can check by using the steps in the links below: